Will using your refund service affect my relationship with UPS or FedEx?

Your relationship with UPS and FedEx will not be affected by our parcel auditing service.  We simply help you claim refunds that are already due to you – refunds that carriers expect you to claim.  In many cases, our shipping analytics package allows you to have a more engaged conversation with UPS and FedEx about your shipping practices, which may even strengthen your relationship with them.