As you probably know, UPS typically increases their base service rates by 4.9% each year. This year is no exception - rates are increasing by 4.9%, effective December 26, 2018. The part you might not know is that surcharges and accessorial fees are changing - some by substantially more than 4.9%. The real pain will [...]
As you probably know, FedEx typically increases their base service rates by 4.9% each year. This year is no exception - rates are increasing by 4.9%, effective January 7, 2019. The part you might not know is that surcharges and fees are changing - some by substantially more than 4.9%. The real pain will be [...]
Many people assume (incorrectly) that FedEx suspends all moneyback guarantees during the holidays. While FedEx certainly limits their Money-back Guarantee claims throughout the holiday season, many FedEx services are still guaranteed. Here’s a quick guide that shows which FedEx shipments will be eligible for refunds this holiday season and which aren’t. FedEx Ground & FedEx [...]
It's that time of year again. And, yes, UPS does limit your ability to claim refunds for late shipments around the holidays. But there are many UPS services that are still guaranteed throughout the holiday season. Here's a quick guide that shows which UPS shipments will be eligible for refunds this holiday season and which [...]
Successful eCommerce companies understand that new customers come from all over the internet. They attract buyers from websites like Amazon, eBay, Facebook, Pinterest, and many other sources, and they manage it all seamlessly. How do they pull it off? A multi-channel approach like this would be overwhelming if you tried to do it without the [...]
How important are ratings and reviews for eCommerce subscription companies? A PEW research poll found that more than half of all adults check an online store’s rating before they make a purchase, and millennials are the most rating-sensitive generation. They’re also the biggest market alive today, and they love to shop online. Yes, the [...]
Commercial buildings account for more than 20% of U.S. energy use according to researchers at MIT, and 30% of that energy use is completely unnecessary. The good news? There are simple things businesses like yours can do to help reduce their energy costs, and these changes will benefit both the planet and your bottom line. [...]
Sales people may get all the glory that comes with pulling in revenue, but CFOs and their teams are the unsung heroes of the bottom line. You understand that a penny saved is worth more than a penny earned (after taxes), and you’re always looking for intelligent ways to cut costs without compromising quality. Here [...]
If your company plays in the ever-growing direct-to-consumer business, then you've seen this movie before. Increased competition in e-commerce coupled with constantly rising shipping costs makes it harder every year to hit your financial targets. What are some easy ways to net MATERIAL savings on shipping, to improve your marginal costs and allow you to [...]
