As you probably know, FedEx typically increases their base service rates by 4.9% each year. This year is no exception - rates are increasing by 4.9%, effective January 7, 2019. The part you might not know is that surcharges and fees are changing - some by substantially more than 4.9%. The real pain will be [...]
Many people assume (incorrectly) that FedEx suspends all moneyback guarantees during the holidays. While FedEx certainly limits their Money-back Guarantee claims throughout the holiday season, many FedEx services are still guaranteed. Here’s a quick guide that shows which FedEx shipments will be eligible for refunds this holiday season and which aren’t. FedEx Ground & FedEx [...]
Successful eCommerce companies understand that new customers come from all over the internet. They attract buyers from websites like Amazon, eBay, Facebook, Pinterest, and many other sources, and they manage it all seamlessly. How do they pull it off? A multi-channel approach like this would be overwhelming if you tried to do it without the [...]
How important are ratings and reviews for eCommerce subscription companies? A PEW research poll found that more than half of all adults check an online store’s rating before they make a purchase, and millennials are the most rating-sensitive generation. They’re also the biggest market alive today, and they love to shop online. Yes, the [...]
In its September 18 announcement, FedEx says its average rate increase is 4.9% for Express, Ground, and Home Delivery and will take effect January 1, 2018. Also important to note is that the 2018 FedEx Service Guide will be online starting December 15th. We’ve outlined the details from FedEx’s update that are most important for [...]
