FedEx 2019 Rate Increase: What’s REALLY going on here?

As you probably know, FedEx typically increases their base service rates by 4.9% each year. This year is no exception - rates are increasing by 4.9%, effective January 7, 2019. The part you might not know is that surcharges and fees are changing - some by substantially more than 4.9%. The real pain will be [...]

FedEx 2019 Rate Increase: What’s REALLY going on here?2018-12-27T00:03:15+00:00

FedEx Billing Online Overview

If you're an existing FedEx customer and aren't using FedEx Billing Online, you're missing out on some great features.  It may be tempting to rely on that paper invoice that you've always gotten from FedEx, but here's the big news - you can access FedEx Billing Online AND still get your paper invoice.  Here are [...]

FedEx Billing Online Overview2018-12-21T01:47:10+00:00

FedEx Money-Back Guarantee 2018 Holiday Schedule

Many people assume (incorrectly) that FedEx suspends all moneyback guarantees during the holidays.  While FedEx certainly limits their Money-back Guarantee claims throughout the holiday season, many FedEx services are still guaranteed.  Here’s a quick guide that shows which FedEx shipments will be eligible for refunds this holiday season and which aren’t. FedEx Ground & FedEx [...]

FedEx Money-Back Guarantee 2018 Holiday Schedule2018-12-06T06:34:29+00:00

The holidays are coming! Can shoppers find you?

Successful eCommerce companies understand that new customers come from all over the internet. They attract buyers from websites like Amazon, eBay, Facebook, Pinterest, and many other sources, and they manage it all seamlessly. How do they pull it off? A multi-channel approach like this would be overwhelming if you tried to do it without the [...]

The holidays are coming! Can shoppers find you?2018-12-20T19:26:38+00:00

The Big Logistics Problem Facing eCommerce Subscription Companies this Year (and 3 Ways to Solve It)

How important are ratings and reviews for eCommerce subscription companies? A PEW research poll found that more than half of all adults check an online store’s rating before they make a purchase, and millennials are the most rating-sensitive generation. They’re also the biggest market alive today, and they love to shop online.   Yes, the [...]

The Big Logistics Problem Facing eCommerce Subscription Companies this Year (and 3 Ways to Solve It)2018-10-22T17:31:18+00:00

FedEx Rate Increases for 2018

In its September 18 announcement, FedEx says its average rate increase is 4.9% for Express, Ground, and Home Delivery and will take effect January 1, 2018. Also important to note is that the 2018 FedEx Service Guide will be online starting December 15th. We’ve outlined the details from FedEx’s update that are most important for [...]

FedEx Rate Increases for 20182018-10-05T22:14:21+00:00